skip to Main Content

iPhone is Disabled Connect to iTunes-Here’s the Fix

Are you wondering when “iPhone is disabled connect to iTunes” how to unlock or fix it? It’s important for you to access your iPhone immediately. It’s a fatal error that stops you from using your iPhone.

The “iPhone is Disabled connect to iTunes” alert occurs when you enter too many failed passcode attempts. In the beginning, the screen alert you to try again in X minute to input the pin code. Eventually, when it gets to a total of 10 times in a row, the iPhone gets locked with that error. It’s a bit difficult for the non-tech savvy to troubleshoot.

In this article, we will show you how to easily fix the iPhone is disabled connect to iTunes problem.

iPhone is Disabled Connect to iTunes how to fix
iPhone is Disabled Connect to iTunes How to Fix

Why iPhone is Disabled Connect to iTunes Alert?

The iPhone is Disabled Connect to iTunes issue can be caused by incorrect passcode attempts on your iPhone screen.

  • 5 incorrect passcode entries in a row – iPhone is disabled, try again in 1 minute.
  • 7 incorrect entries in a row – iPhone is disabled, try again in 5 minutes.
  • 8 incorrect entries in a row – iPhone is disabled, try again in 15 minutes.
  • 9 incorrect entries in a row – iPhone is disabled, try again in 1 hour.
  • 10 incorrect passcode entries – iPhone is disabled, connect to iTunes.

When your iPhone shows the message that iPhone is disabled connect to iTunes, you should factory reset your iPhone to enable it. Here we won’t recommend you to hard force restart it, because a force restart won’t work here. The alert message will only disappear and iPhone will be enabled after a full factory reset with wiping the iPhone.

Let’s take a look at how to fix the iPhone is disabled connect to iTunes issue with step by step troubleshooting.

You need to know before factory reset iPhone when showing iPhone is disabled connect to iTunes.

  1. It’s too late to back up your iPhone at the moment.
  2. You can restore your previous backups after unlocking your iPhone for the consolation of keeping your data.

Option 1. Fix iPhone is disabled connect to iTunes using iTunes/Finder.

Check if you’ve installed iTunes on your PC or Mac, if not, install iTunes latest version on your computer and launch it.

Step 1. Run iTunes or Finder.

On a Mac with macOS Catalina, open Finder. On a Mac with macOS Mojave or earlier, or on a PC, open iTunes. If iTunes is already running, close it, then open it again.

FinderStep 2. Connect iPhone and enter recovery mode.

Connect your iPhone to your computer with the cable. Keep it connected and put it to Recovery Mode.

When the screen shows you support.apple.com/iphone/restore on the top and a picture showing cable connecting to a computer. You’ve successfully entered the recovery mode. Check the snapshots of recovery mode screen.

iPhone Recovery Mode
iPhone Recovery Mode

For iPhone 8 to iPhone 13: Press and quickly release the volume up button. Immediately press and quickly release the volume down button. Then, press and hold the side button until you see the recovery mode screen.

For iPhone 7, iPhone 7 Plus: Press and hold the top and volume down buttons at the same time. Keep holding them until you see the recovery mode screen.

iPhone 6s or earlier: Press and hold both the Home and the top buttons at the same time. Keep holding them until you see the recovery mode screen.

Step 3. Click Restore on iTunes or Finder.

Restore on iTunes
Fix iPhone is disabled connect to iTunes via recovery mode on iTunes: Click Restore iPhone.
recovery mode restore with Finder or iTunes
Fix iPhone is disabled connect to iTunes via recovery mode on Finder: Click Restore option.

When you see the pop-up screen with option to Restore or Update, Choose Update. iTunes will restore the iPhone and wipe all date, then reinstall the iOS software for you.

Note: If the download takes more than 15 minutes and your iPhone exits the recovery mode, just let the download complete, then repeat step 2 to put the iPhone in recovery mode again.

Wait until your iPhone is reopened with a hello screen, set it up later.

Option 2. Fix iPhone is disabled connect to iTunes via SD iPhone Passcode Unlocker software.

SD iPhone unlocker is our proven choice to resolve the iPhone is disabled connect to iTunes error. It’s trusted, fast and simple to operate. The algorithm of the software will detect your disabled iPhone model in recovery mode and reinstall the software in a few minutes with firmware packages.

You can install the trial version to try if your disabled iPhone will be unlocked smoothly.

To get started, free download and install it on your PC or Mac.

Step 1. Run the app then go to the module “Unlock Screen Passcode”.

Unlock Screen Passcode - StartAfter running the program and click the “Unlock Screen Passcode” section.

Step 2. Plug your locked iPhone into the computer with USB. Click Start.

Make sure your cable is well-connected and your iPhone has enough power. If not, charge it for half an hour.

Connect it to your computer and keep it connected.

Step 3. Put your iPhone in recovery mode.

Follow the step 2 in Option 1, or refer to onscreen Recovery mode directions to put your iPhone saying “iPhone is disabled connect to iTunes” in recovery mode.

recovery mode dfu mode directions

Step 4. Download and verify firmware packages.

download firmware package iPhone

Once your iPhone enters recovery mode successfully, the software will automatically detect the information of the device and direct you to download the firmware packages. Check the information, confirm the package version and proceed.

Extraction-complete

Step 5. Confirm and unlock.

If your iPhone exits recovery mode before you unlock it during the download and verification process, follow recovery mode directions above to enter it again. Click Unlock in a purchased license software then. The program will unlock it in one to two minutes.

As the unlocking process will erase all data on it, the app will ask you to enter 000000 for confirmation.

Enter 000000 to start the unlocking process and wait.

All is done.

Then, to get your data back, restore it from your iTunes or iCloud backup, or other third-party software backups.

Video Tutorial to fix iPhone is disabled connect to iTunes.

The above two methods are the most effective and relatively easier ways to fix “iPhone is disabled connect to iTunes”. The below is the iCloud method which is a little harder, if you’d like to try, read on.

Another solution that has worked for users to fix iPhone is disabled connect to iTunes issue.

Use iCloud.

You should have your iPhone connected to the cellular data or Wi-Fi with Find My iPhone on.

Open www.iCloud.com, then enter your Apple ID and password. Trust the devices. Pass the two-factor authentication to proceed.

Locate your iPhone by click All devices. Then click erase iPhone and input your Apple ID password again. Click erase on the pop-up screen and confirm erase.

This action will erase your all data on your iPhone. Likewise, your iPhone will then erase itself if it’s online and restart, you’ll need to set it up or restore it from the previous backups.

erase iPhone via iCloud find my iPhone
Fix iPhone is disabled connect to iTunes when iPhone is online with Find my iPhone on. Erase and Reset online on www.iCloud.com.

We hope this article helped you to fix the “iPhone is disabled connect to iTunes issue.  You may also want to see our How to Force Restart or Hard Reset iPhone 13/12/11 for tips on hard reset iPhone 13, 12, or 11 to resolve issues on iPhone.

Amanda Lee

I am the chief editor of softwaredive.com. I have been engaged in software and computer gadgets fields for over 10 years, offering proven guides, tips, and software solutions in data recovery, and multimedia field.

This Post Has 0 Comments

Leave a Reply

Your email address will not be published. Required fields are marked *

Back To Top