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iPhone Unavailable, How to Fix Lock Screen – 4 Solutions

Are you looking for how to fix the iPhone Unavailable problem, including the Security Lockout screen issue?

The “iPhone Unavailable” or “Security Lockout” screen or error appears when you entered too many failed screen passcode attempts since the iOS 15 update. They both stands for iPhone is locked for security. “iPhone Unavailable” or “Security Lockout” black screen is the updated software design of the “iPhone is Disabled” screen, which occurs in iOS 15.2 or iPadOS 15.2 or later.

Whether your iPhone is showing iPhone unavailable, disabled, security lockout, or the try again message, you can’t use your iPhone immediately until you input the correct passcode, after the try again X time is up. And the security lockout principle is the same, with a new saying.

Actually, you should reset and erase all data on the iPhone showing the finally “iPhone Unavailable” error. There is no exception to retaining the existing data from a lockout iPhone among the Apple way or third-party software ways. Unlocking it means you can’t bypass erasing all content and settings. Later, you can restore your data from the iPhone backups.

In this article, we’ll show you how to fix the iPhone unavailable screen step by step, even if you have no Erase iPhone option.

iPhone Unavailable or Security Lockout Screen Unlock Solutions
iPhone Unavailable or Security Lockout How to fix It(message saying iPhone Unavailable/Security Lockout, with Press home to unlock or Emergency at the bottom of the black screen). Some with Erase iPhone button, while some have no Erase iPhone option.
  • If you have “Erase iPhone” on the “iPhone Unavailable” or “Security Lockout” screen, Erase it on the Device.
  • Unlock the “iPhone Unavailable” black screen using third-party software.
  • Fix the “iPhone Unavailable” message via Finder or iTunes.
  • Fix the Unavailable or Disabled iPhone via iCloud Find My.

In the below parts, when we mention iPhone Unavailable lock screen, we also refer to both iPhone Unavailable and the Security Lockout screen. And those two types of black lockout iPhone issues share the same solutions. Stay tuned.

Why Does Your iPhone Say “iPhone Unavailable” or “Security Lockout” Messages?

What does iPhone Unavailable or Security Lockout mean?

“iPhone Unavailable” or “Security lockout” error means you can’t access your iPhone at the very moment. Your iPhone is not available. And it’s locked for entering too many wrong passcode attempts. In other words, the meaning is that you can’t use your iPhone for security reasons. Probably, you’re not familiar with the messages because that Apple has just developed these screen sayings since iOS15.2. Actually, on the prior iOS system versions, it shows you “iPhone is Disabled, Connect to iTunes“. Apple has updated and optimized the feature with these two models of saying screens since iOS 15.2 or iPadOS 15.2.

What causes iPhone unavailable/Security Lockout.

Generally, when you forgot the iPhone screen lock passcode, you were likely to enter wrong passcode attempts. After many failed passcode tries, the iPhone’s security measures will be aroused to protect data. When you input more wrong pins, the security measure will be escalating. Then, you may see the Messages, such as “iPhone Unavailable try again in 1 minute”, “iPhone Unavailable try again in 5 minutes”, “iPhone Unavailable, try again in 15 minutes“, and “iPhone unavailable, try again in 1 hour”. Finally, it shows you “iPhone Unavailable”.

Some of the messages appear with the “press home button to unlock”, while others of the lock screens show the “Emergency” button. Exactly, even if you find iPhone Unavailable with “press home button to unlock”, it won’t work for you to unlock it by pressing the home button.

For Security Lockout messages, you’ll see these messages after failed passcode attempts, such as “Security Lockout try again in 1 minute”, “Security Lockout try again in 5 minutes”, “Security Lockout try again in 15 minutes”, “Security Lockout, try again in 1 hour“. Finally, it shows you “Security Lockout”.

How long does iPhone Unavailable last?

The iPhone Unavailable try again messages will last for the X minutes showing before giving another try for passcode entry. But the iPhone Unavailable message will last forever. If it shows “Try again in 1 minute, 5 minutes, 15 minutes, 1 hour”, the messages will last respectively 1 minute, 5 minutes,15 minutes, or 1 hour before your another try passcode again.

Note if you won’t fix the problem when it’s showing iPhone Unavailable or Security Lockout with no time, It’s unavailable permanently. It will always stay on this black lockout screen forever with these messages if it’s powered on and has enough power. A hard restart or soft reset won’t get rid of it either. The only way to unlock it is to reset it(wipe everything). And the only way to retrieve your data is to restore it from your backups after a reset.

iPhone Unavailable after Restore or an update, Factory Reset, recovery mode, or other unknown reasons? Stay tuned to fix it.

There are also some people complaining that iPhone showing iPhone unavailable after an update, restore, factory reset, or recovery mode. It is estimated that there are some unknown reasons for triggering those iPhones stuck on “iPhone unavailable”.

Can You Speed Up the iPhone Unavailable/Security Lockout Time?

No. You can’t speed up the disabled time of the locked iPhone.

iPhone Unavailable also happens when people know their passcode but enter the wrong one unintentionally. In some emergency scenarios, they can’t wait 15 minutes or 1 hour to access the iPhones. They may ask that “can I speed up the iPhone unavailable time or disabled time?” Sorry. you can’t. It’s a security lockout measure designed for every iPhone user.

Without any further ado, let’s check the solutions for the iPhone unavailable message issue to let you access your iPhone immediately.

  • If you don’t want to lose your data, ensure you’ve backed up your iPhone before the “iPhone Unavailable” screen appears.
  • If you remember your passcode, wait patiently, when the try again time is up, enter your correct pin code. Immediately, you can access your iPhone.
  • If you can’t remember your screen lock passcode, you should factory reset your iPhone(reset and erase all content and settings) to fix the “iPhone Unavailable” or “Security Lockout”.

What to do and how to unlock it when it says iPhone Unavailable or Security Lockout?

we’ve posted a comprehensive guide with 4 solutions and a video guide here. Let’s dive in.

If you have no Erase option on your iPhone Unavailable or Security Lockout screen, Please apply solution 2, Solution 3, or solution 4, If you have Erase option on the screen, just follow the solution 1 steps.

Related Article: Security Lockout on iPhone or iPad – Things You Need to Know.

Solution 1. For those who have “Erase iPhone” on the “iPhone Unavailable” or “Security Lockout” screen. – Apple’s New Way since iOS 15.2.

Some iPhones on iOS 15.2 or later have the button option showing “Security Lockout, try again in 15 minutes or 1 hour” with “Erase iPhone” at the bottom-right of the screen.

It’s convenient for people to bypass the iPhone Unavailable or Security Lockout screen without any hassle.

  • You just need to tap Erase iPhone and tap Erase iPhone again to confirm.
  • Enter your Apple ID password to sign out of your Apple ID on your device.
  • Tap Erase iPhone.
  • When the iPhone restarts, set up your iPhone again.
iPhone Unavailable/Security Lockout with Erase iPhone option. You can directly tap Erase iPhone to Bypass it when you forgot the passcode.

About the onscreen descriptions after tapping “Erase iPhone”.

Distinguish the “you can try your passcode again in (null)” meaning from “you can try your passcode again in X minutes”.

When you see “iPhone Unavailable” or “Security Lockout” with no time, tap “Erase iPhone” if there is, you’ll see the screen shows you “this iPhone is Unavailable, you can try your passcode again in (null)” or “this iPhone is in security lockout, you can try your passcode again in (null)”.  The screen notifications mean that there is no chance for you to try any passcode attempts. You should reset your iPhone to unlock the screen, even if you know your correct password. Reset, Reset, and Reset the lockout iPhone.

If the try again minutes is not null, you can still try some passcode attempts when the time is up. If there is a “try again in any minutes” notice, not “try again in null”, and the correct passcode is entered when time is up, you can bypass the locked screen immediately.

Why Can’t I Find the Erase iPhone Option?

There are mainly two different versions of iOS 15.2, and Apple may not widely release this feature now through our tests.

As you can see from the top screenshot that there is not an Erase iPhone option on this iPhone 12, however, there is an “Erase iPhone” on another iPhone 13 or 11.

Actually, there are lots of people who don’t have an “Erase iPhone” option where the iPhone says “iPhone Unavailable”. Thus, you’d better use the software method in Solution 1, Solution 2, or Solution 3.

If you do care about your data, keeping a regular backup is important to you. Unfortunately, many people including me have learned a hard lesson that people can’t save all data from the unavailable/security lockout iPhone or disabled iPhone for Apple’s security design. In that case, hope you have any backups to restore from after bypassing it.

Solution 2.  Unlock the “iPhone Unavailable” Black Screen using Third-Party Software.

We dive into reliable software solutions after many tests for our audience. SD iPhone Unlocker is our pick to bypass the “iPhone Unavailable” screen that has a high success rate in the iPhone unlocking software market. It’s also affordable and offers a one-month subscription, one-year subscription, and a lifetime plan.

Firstly, free download and install the software to your computer. Install and launch the program.

1. Open the app and Head to “Unlock Screen Passcode”.

Unlock Screen Passcode - Start

2. Read the Notes and Click Start.

3. Follow the onscreen directions to put your iPhone in recovery mode or DFU mode.

recovery mode dfu mode directions

4. Confirm your iPhone information and download the firmware.

download firmware package iPhone

5. Click Unlock to bypass the black iPhone Unavailable screen. When the screen shows you Unlock is Complete, wait for a few moments. Then your iPhone restarts. And you can set up your iPhone later.

Solution 3. Fix the “iPhone Unavailable” Message via Finder or iTunes.

When you connect your unavailable iPhone or disabled iPhone to your computer, launch Finder or iTunes. You’ll see nothing happens at this moment for an unavailable/disabled iPhone. Because your iPhone is locked, Finder or iTunes can’t detect it.

  • First of all, put your unavailable iPhone into recovery mode after connecting it to your computer with a USB cable. Then the Finder or iTunes will show you a pop-up screen with the Restore option.

If you don’t know how to go to recovery mode, click the link recovery mode to refer to the instructions, after connecting your iPhone to the computer.

  • Secondly, click Restore iPhone.
  • Thirdly, set up your iPhone after the restoring process.
restore iPhone via iTunes

Also, you can retrieve your data via restoring from iTunes back up or iCloud back up.

Solution 4. Fix the Unavailable or Disabled iPhone via iCloud Find My, Without Computer solution.


  • You should know your Apple ID and the password.
  • Find My iPhone is enabled on your iPhone.
  • Your iPhone is connected to the internet either via cellular data or Wi-Fi.
  1. Open on any of your browsers on a smartphone, tablet or computer.
  2. Enter your Apple ID credentials.
  3. Tap or click Find My iPhone. Then locate your device after clicking All Device.
  4. Tap or Click Erase iPhone. Enter your Apple ID password to confirm it.
erase iPhone via find my iPhone
Erase iPhone Unavailable via Find My iPhone on the iCloud website.


Video Tutorial: iPhone Unavailable or Security Lockout How to Fix It.

Supporting iPhone models:

Although this video uses an iPhone 12 for a tutorial, all the solutions in this article support iPhone models(supporting iOS 15 compatible devices), from the prior ones to the latest ones.  All of these iPhone models are possible to get into the screen of “iPhone Unavailable” or “Security Lockout”, running iOS 15 or later. Don’t worry, if your iPhone model shows you the lock screen of iPhone Unavailable, you should settle the problems without going out to the local Apple Store first.

The third-party software solution is a quick and easy way if you are in a bind when applying the other options. Restart or a force restart won’t help to get rid of the iPhone Unavailable screen.

  • iPhone 13
  • iPhone 13 mini
  • iPhone 13 Pro
  • iPhone 13 Pro Max
  • iPhone 12
  • iPhone 12 mini
  • iPhone 12 Pro
  • iPhone 12 Pro Max
  • iPhone 11
  • iPhone 11 Pro
  • iPhone 11 Pro Max
  • iPhone Xs
  • iPhone Xs Max
  • iPhone XR
  • iPhone X
  • iPhone 8
  • iPhone 8 Plus
  • iPhone 7
  • iPhone 7 Plus
  • iPhone 6s
  • iPhone 6s Plus
  • iPhone SE (1st generation)
  • iPhone SE (2nd generation)
  • iPod touch (7th generation)

If you still have any questions on how to fix the iPhone Unavailable, you can search on our site from the search bar, or leave a comment below.

Maybe you also want to read our tutorials on iPhone Went from Disabled to Unavailable, Can’t Turn Off Find My iPhoneHow to Reset iPhone without Password or Computer, How to Restore Unavailable iPhone without Losing Data,  iPad Unavailable, How to Sign Out of Apple ID without Password, and iPhone is Disabled for 1 Hour.

More people also asked questions and answers about iPhone Security Lockout/Unavailable: Security Lockout on iPhone Must Knows, iPhone Disabled Bypass.

If your iPhone is disabled on iOS 15 prior versions, please refer to iPhone is disabled connect to iTunes.

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I am the chief editor of I have been engaged in software and computer gadgets fields for over 10 years, offering proven guides, tips, and software solutions in data recovery, and multimedia field.

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