If there is no option to change your screen time Passcode, How to fix it?…
Can’t you sign out of your Apple ID on the iPhone, iPad, or iPod due to Restrictions, saying “Sign out is not available due to restrictions”?
Occasionally, you may want to switch the account on your iPhone or iPad or transfer the device to others. However, when you attempt to sign out of your Apple ID on the iOS device, you might come across an obstacle—a greyed-out “Sign Out” option on the iCloud account screen. This frustrating situation often presents an error message: “Sign out is not available due to restrictions.” This issue can occur across iOS versions 13, 14, 15, and even the latest iOS 16, iOS 17.
What should you do to fix the ‘Sign out is not available due to restrictions’ issue, and enable the Sign-out option to successfully log out? Let’s explore the refined solutions available in this article.
What Does “Sign out is not available due to restrictions” Mean and Why?
“Sign Out is Not Available due to Restrictions” is a message that can appear on your iPhone or iPad when you try to sign out of Apple ID, but the device is preventing you from doing so with the greyed-out Sign Out option. It can appear on iOS 13, iOS 14, iOS 15, and iOS 16 or later.
Why Can’t I Sign Out of My Apple ID Due to Restrictions on iPhone or iPad?
Because you have turned on the Screen Time and locked the feature with a screen time password, which will stop you from signing out of Apple ID. Apple has designed the rule that a restricted account with a screen time passcode won’t sign out of the Apple ID for security reasons.
Take heart, you can fix the problem by disabling the screen time(including password) completely. Then all the restrictions should be turned off, and you can sign out of your Apple ID showing no error message.
Method 1: Turn Off Screen Time on Your Personal iPhone or iPad Manually.
Apple’s screen time aims to address the problems of smartphone addiction. It makes you aware of the amount of time you are spending on your devices and what you are doing on them. Most people use this function to manage their own digital time or apply parental controls.
iPhone or iPad “sign out not available due to restrictions” are the most common scenarios when you enable screen time. The issues may happen on personal devices or devices with parental controls. Method 1 helps you with the former scenario.
Disabling Screen Time with Knowing Screen time passcode. Do the following.
“Sign out is not available due to restrictions” happens on your personal device. Fix the issue by disabling screen time if it’s set up on your iPhone.
If you have signed in to your Apple ID on your personal devices and can’t sign out, do the following.
- Head to the Settings app.
- Tap Screen Time.
- On the Screen Time screen, scroll all the way down and choose Turn Off Screen Time.
- Your iPhone/iPad will ask you to enter your Screen Time Passcode. Do so to proceed.
Hooray. Now you can sign out of your Apple ID successfully from Settings> [your name]> Sign Out.
Disabling Screen Time without Screen time passcode. Follow these steps when you Forgot the Screen Time Password.
If you forgot your pin code for screen time, don’t worry, follow the instructions to tap Forgot Passcode to take it off without knowing it.
- Open the Settings app.
- Tap the Screen Time menu.
- Tap Change Screen Time Passcode.
- Tap Turn off Screen Time Passcode.
- Tap Forgot Passcode?
- Enter your Apple ID & Password.
- Tap Turn off Screen Time on the Screen Time page.
For those who have no “Forgot Passcode” showing up for screen time, check why and the solution with the guide: No “Forgot Passcode” Option for Screen Time.
After Turning Off Screen time, Do A Restart or Force Restart If Necessary. Your Sign out option should be highlighted with that message disappearing.
If the Sign Out Option is still greyed out after you disable the screen time on your personal iPhone/iPad, restart or force restart your iPhone or iPad, and wait for a while. You should see your iPhone or iPad Sign Out Option is not greyed out then. You can sign out of your Apple ID immediately by tapping the Sign Out option.
Check our article about how to force restart an iPhone: How to Force Restart or Hard Reset iPhone.
Method 2. Fix “Sign out is not available due to restrictions” Showing up on devices with Family Sharing.
Fix devices showing Sign out is not available due to restrictions with screen time being set up via Family sharing.
When the screen time passcode is set up via family sharing, fix the issue by disabling screen time. For example. “Sign out is not available due to restrictions” happens on a child’s device and Screen Time is set up via a parent’s iPhone.
Do the following, even if you forget the screen time passcode for your child.
On the organizer’s device.
- Tap Settings > Screen Time.
- Scroll down and Choose the Child’s Name under family.
- Scroll down and Tap Change Screen Time Passcode > Change Screen Time Passcode or Turn off Screen Time Passcode.
- Authenticate with your Touch ID, Face ID, or passcode to proceed.
- Get to Settings >Tap Screen Time >Tap the Child’s Name >Tap Turn off Screen Time.
If the Sign Out option is still greyed out after you disable the screen time on your Child’s iPhone/iPad, restart the iPhone or iPad or wait for a while, you should see ‘Sign out’ is not greyed out on your Child’s iPhone or iPad then. There is a short delay sometimes.
Still can’t sign out of iCloud on iPhone due to restrictions? Turn to this smart app in Method 3 for help.
Method 3：Turn off Screen Time Restrictions/Passcode without Data Loss, using Software.
If you fail to disable the screen time passcode manually, we’ve picked the third-party software. It’s able to fix the Sign out is not available issue by getting rid of the old screen time passcode.
Free download this app on your PC or Mac.
Preparation Step: Turn off Find My on your iPhone or iPad.
Steps to turn off Find My iPhone/iPad.
Go to settings > [your name] > Find My. Tap it and toggle the Find My iPhone or Find My iPad off. You will be asked to enter your Apple ID password. Do so to proceed. Afterward, the Find My is turned off on your devices.
Step 1: Launch the app and Go to the Screen Time section.
Step 2: Connect your iPhone or iPad to the computer with a USB cable.
Step 3: Click Start to Remove your screen time passcode.
If Find My iPhone/iPad is on, the software will prompt a page to guide you to disable it. Follow the steps on the screen.
If your Find My is off, the screen time passcode should be removed immediately in less than 1 minute.
When your iPhone burst into life, you should set up your iPhone carefully to avoid data loss.
Step 4. Set up your device without data loss meticulously. Important!
During the Setup process, you should encounter the pages Apps & Data on older software, or the page Make this your iPhone in newer iOS software setup. To avoid data loss, follow our directions.
If you see the Apps & Data page, choose “Don’t Transfer Apps & Data”.
If you see the Make This your New iPhone, tap Customize Settings, Then choose Don’t Transfer Apps & Data.
Later, you should get your iPhone opened with all data intact. All settings should be saved except the screen time passcode is turned off. The Screen Time section should be disabled. If you go to Settings > Screen Time, you can see the Turn on Screen Time option.
Once you get to the Apple ID page, the Message “Sign out is not available due to restrictions” should disappear. And the Sign Out option should be highlighted. Next time you try to log out of your Apple ID, you won’t have this problem.
Video Tutorial on how to fix sign out is not available due to restrictions on iPhone or iPad.
Can’t sign out of iCloud because of other different reasons?
If you can’t sign out of your Apple ID not because of the sign-out restrictions, check more solutions here: Why Can’t I Sign Out of My Apple ID.
The “Sign out is not available due to restrictions” issue occurs when you’ve turned on Screen Time restrictions or limits on your device. You can highlight the Sign Out option on the Apple ID screen on your iPhone or iPad/iPod by turning off Screen Time completely, and later logging out of iCloud as usual without the error. If you can’t turn off screen time restrictions, use the above screen time remover software to fix the sign-out not available issue. Keep in mind that signing out of an Apple ID may result in data loss. Therefore, it’s important to back up your data before changing your iCloud account on your iPhone or iPad.
Related: For a Force Sign Out of Apple ID, refer to How Do I Force My Apple ID to Sign Out on iPhone.
You May Also Want to Read:
- How to Turn Off Screen Time Family Sharing
- How to Fix “Sign Out is Not Available due to Restrictions” on Child’s iPhone
- Fix Why Can’t I Sign Out of Apple ID on My iPhone
- How to Sign Out of Apple ID without Password
- What Happens After 10 Failed Screen Time Passcode Attempts
- My iPhone is Disabled and Won’t Connect to iTunes
- How to Factory Reset iPad without Apple ID & Password