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Apple ID Sign Out is Not Available due to Restrictions – Here’s the Fix

Can’t you sign out of your Apple ID on the iPhone, iPad, or iPod due to Restrictions, saying “Sign out is not available due to restrictions”?

how to fix sign out is not available due to restrictions

What should you do to fix the issue, and enable the Sign-out option to successfully log out? Let’s explore the refined solutions available in this article.

What Does It Mean?

“Sign Out is Not Available due to Restrictions” is a message that can appear on your iPhone or iPad when you try to sign out of Apple ID, but the device is preventing you from doing so with the greyed-out Sign Out option. It can appear on iOS 13, iOS 14, iOS 15, and iOS 16, iOS 17 or later. Also It can appear on the synchronized iPadOS versions.

Sign out is not available due to Restrictions
Sign out is not available due to Restrictions

Why It Happened?

This issue typically occurs when you’ve activated Screen Time and secured it with a passcode. Apple has implemented a security measure that prevents signing out of the Apple ID when Screen Time restrictions are in place. However, you can resolve this problem by following the methods outlined below.

On iOS 17. How to Fix Sign Out is Unavailable.

If you encounter the ‘Sign out is not available due to restrictions’ message on your iPhone running iOS 17, follow these steps to resolve the issue:

  1. Go to Settings > Screen Time > Change Screen Time Passcode.
  2. Select ‘Turn off Screen Time passcode.’
  3. After completing these steps, wait for a moment and then refresh your Apple ID page. The Sign Out option should now be available, and the message should disappear.

On iOS 16 or Prior versions.

Turn Off Screen Time on Your Personal iPhone or iPad Manually.

Apple’s screen time aims to address the problems of smartphone addiction. It makes you aware of the amount of time you are spending on your devices and what you are doing on them. Most people use this function to manage their own digital time or apply parental controls.

Disabling Screen Time.

 “Sign out is not available due to restrictions” happens on your personal device.  Fix the issue by disabling screen time if it’s set up on your iPhone.

  • Head to the Settings app.
  • Tap Screen Time.
  • On the Screen Time screen, scroll all the way down and choose Turn Off Screen Time.
  • Your iPhone/iPad will ask you to enter your Screen Time Passcode. Do so to proceed.
disable screen time on personal device
Disable screen time on a personal device

Hooray. Now you can sign out of your Apple ID successfully from Settings> [your name]> Sign Out.

Follow these steps to disable screen time when you Forgot the Screen Time Password.

If you forgot your pin code for screen time, don’t worry, follow the instructions to tap Forgot Passcode to take it off without knowing it.

  1. Open the Settings app.
  2. Tap the Screen Time menu.
  3. Tap Change Screen Time Passcode.
  4. Tap Turn off Screen Time Passcode.
  5. Tap Forgot Passcode?
  6. Enter your Apple ID & Password.
  7. Done.
  8. Tap Turn off Screen Time on the Screen Time page.
For those who have no “Forgot Passcode” showing up for screen time, check why and the solution with the guide: No “Forgot Passcode” Option for Screen Time.

After Turning Off Screen time, Do A Restart or Force Restart If Necessary. Your Sign out option should be highlighted with that message disappearing.

If the Sign Out Option is still greyed out after you disable the screen time on your personal iPhone/iPad, restart or force restart your iPhone or iPad, and wait for a while. You should see your iPhone or iPad Sign Out Option is not greyed out then. You can sign out of your Apple ID immediately by tapping the Sign Out option.

Check our article about how to force restart an iPhone: How to Force Restart or Hard Reset iPhone.

Fix “Sign out is not available due to restrictions” Showing up on devices with Family Sharing.

Fix devices showing Sign out is not available due to restrictions with screen time being set up via Family sharing.

When the screen time passcode is set up via family sharing, fix the issue by disabling screen time. For example. “Sign out is not available due to restrictions” happens on a child’s device and Screen Time is set up via a parent’s iPhone.

Do the following, even if you forget the screen time passcode for your child.

On the organizer’s device.
  • Tap Settings > Screen Time.
  • Scroll down and Choose the Child’s Name under family.
  • Scroll down and Tap Change Screen Time Passcode > Change Screen Time Passcode or Turn off Screen Time Passcode.
  • Authenticate with your Touch ID, Face ID, or passcode to proceed.
  • Get to Settings >Tap Screen Time >Tap the Child’s Name >Tap Turn off Screen Time.

If the Sign Out option is still greyed out after you disable the screen time on your Child’s iPhone/iPad, restart the iPhone or iPad or wait for a while, you should see ‘Sign out’ is not greyed out on your Child’s iPhone or iPad then. There is a short delay sometimes.

Still can’t sign out of iCloud on iPhone due to restrictions? Turn to this smart app in the following method for help.

Turn off Screen Time Passcode without Data Loss, using Software.

If you fail to disable the screen time passcode manually, we’ve picked the third-party software. It’s able to fix the Sign out is not available issue by getting rid of the old screen time passcode.

Free download this app on your PC or Mac.

Preparation Step: Turn off Find My on your iPhone or iPad.

Steps to turn off Find My iPhone/iPad.

Go to settings > [your name] > Find My. Tap it and toggle the Find My iPhone or Find My iPad off. You will be asked to enter your Apple ID password. Do so to proceed. Afterward, the Find My is turned off on your devices.

Step 1: Launch the app and Go to the Screen Time section.

Reset iPhone forgotten Screen Time Passcode via app- Start

Step 2: Connect your iPhone or iPad to the computer with a USB cable.

connect your iPhone or iPad to computer
Step 3: Click Start to Remove your screen time passcode.

Start to remove Screen Time Passcode

If Find My iPhone/iPad is on, the software will prompt a page to guide you to disable it. Follow the steps on the screen.

iPhone Unlocker-Turn off Find My

If your Find My is off, the screen time passcode should be removed immediately in less than 1 minute.

Screen Time Passcode unlocked successfully

When your iPhone burst into life, you should set up your iPhone carefully to avoid data loss.

Step 4. Set up your device without data loss meticulously. Important!

During the Setup process, you should encounter the pages Apps & Data on older software, or the page Make this your iPhone in newer iOS software setup. To avoid data loss, follow our directions.

If you see the Apps & Data page, choose “Don’t Transfer Apps & Data”.

apps & data

If you see the Make This your New iPhone, tap Customize Settings, Then choose Don’t Transfer Apps & Data.

set up - Apps & Data iOS 15

Later, you should get your iPhone opened with all data intact. All settings should be saved except the screen time passcode is turned off. The Screen Time section should be disabled.  If you go to Settings > Screen Time, you can see the Turn on Screen Time option.

Once you get to the Apple ID page, the Message “Sign out is not available due to restrictions” should disappear. And the Sign Out option should be highlighted. Next time you try to log out of your Apple ID, you won’t have this problem. 

Video Guide

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Amanda Lee

I am the chief editor of softwaredive.com. I have been engaged in software and computer gadgets fields for over 10 years, offering proven guides, tips, and software solutions in data recovery, and multimedia field.

This Post Has 22 Comments

  1. Thanks so much. You guys just helped me. I wasn’t able to sign out but after the first procedure by turning off my screen time, the sign out came up. Thanks so much. I really appreciate 🥰

    1. Hi, Surest, No problem. Glad to hear that. It’s our pleasure to share these mobile phone issue troubleshooting resolutions😄.

    1. Hi Judson,
      It’s a brilliant app to bypass iPhone Passcode and unlock Apple ID, an affordable and effective tool to help you when you are in a bind. Both for Windows and Mac.

    1. Hi, glad to hear that you did it. We’ve posted that before in our video and texts, now we highlight it. After turning off the screen time, some people may need a force restart to take it into effect.

  2. O my gosh thank you so much. I got an iPod for my birthday and we messed something up while logging in the first time so I couldn’t do anything. This was so helpful. My birthday was several months ago and it just started to work. Even the Apple Store wasn’t as helpful as this. Thank you thank you thank you!

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