My iphone is disabled and won’t connect to itunes, worried all day with a black screen. I need to undisable it. Urgent help needed!
There are lots of people encountering the iPhone disabled by the wrong passcode attempts problems and seeking help. If you’ve never synced your iPhone to iTunes on your computer, it will require the passcode for authorization but nothing can be done with the disabled black screen iPhone.
Whether it is a disabled iPhone 4,5, SE, iPhone 6/6 Plus, iPhone 6s/6s Plus, iPhone 7/7 Plus, iPhone 8/8 Plus, iPhone X(10), XR, XS, Xs(Max), iPhone 11,11 Pro,11 Pro Max, or iPhone 12(mini), 12 Pro, 12 Pro Max, the following solutions work great.
What do you do when your iPhone is disabled and won’t connect to iTunes?
When your iPhone is disabled and won’t connect to iTunes, you may wonder if there are other ways to unlock your iPhone. Here we offer three easy ways to fix it. But remember that you cannot bypass erasing all data of your iPhone and then set your iPhone up again.
Option 1: Reset your iPhone with SD iPhone Unlocker.
SD iPhone unlocker is smart safe and effective to unlock your iPhone passcode, remove Apple ID, and wipe screen time passcode. The software can reset your iPhone to factory settings with the passcode removed.
Firstly, download this SD iPhone unlocker and install it on your computer.
Step 1: Launch it and connect your iPhone to your computer with a USB cable.
Step 2: Choose Unlock Screen Passcode.
Step 3: Click next to load the page with auto-detected results of your iPhone. Confirm your device information. Start the downloading process of the firmware via the Download button.
Step 4: When the firmware is downloaded completely, click Start Unlock. Enter “000000” to confirm it.
Option 2: Bypass your iPhone passcode via Recovery Mode.
Don’t worry if your disabled iPhone can’t connect to iTunes, use this Apple official recommended option: Recovery Mode.
Recovery mode is a nuclear option to reset iPhone with troublesome errors. Factory resetting your iPhone is not complicated but needs the iPhone hardware button operations.
Step 1: Put your iPhone into Recovery Mode.
On iPhone 8, iPhone 8 Plus, iPhone X, and later: Press and hold the side button and the Volume down button until the power off slider appears. Turn off your iPhone. Connect your device to your computer while holding the Side button. Keep holding the Side button until you see the recovery mode screen.
On iPhone 7, iPhone 7 Plus: Press and hold the Side (or Top) button until the power off slider appears. Turn off your iPhone. Connect your iPhone to your computer while holding the Volume down button. Keep holding the Side button until you see the recovery mode screen.
On iPhone 6s or earlier: Turn off your iPhone. Press and hold the Side (or Top) button until the power off slider appears. Drag the slider to turn off your device. Connect your iPhone to your computer while holding the Home button. Keep holding the Home button until you see the recovery mode screen.
Step 2: Connect your iPhone to a computer and launch iTunes.
Step 3: Click Restore and wait for a few minutes when downloading the latest iOS software.
Step 4: Set up your iPhone again.
Remember to choose to restore from iTunes or iCloud backup if you have one during the set-up process.
Option 3: unlock and erase your iPhone via Find My iPhone app.
If the above two options are not viable to you, and you are still stuck when your iPhone is disabled can’t connect to iTunes problem. Take a deep breath to try this option 3 which requires more.
What do you need:
Your iPhone is connected to Wi-Fi, with find my app turned on before being locked out. You have either a computer or mobile device to browse the website or receive the access pin code of your iPhone.
The last requirement is your Apple ID and passcode.
Even if you don’t have physical access to your iPhone, you can remote reset your iPhone via Find my iPhone app on iCloud.com.
Step 1: Open iCloud.com with your computer or borrow your friend’s iOS device. login into iCloud.com with your Apple ID credentials.
Step 2: Click all devices and locate your iPhone from the list.
Step 3: Hit the Erase option on the map and enter your Apple ID passcode.
step 4: Confirm.
After the resetting, set up your iPhone again as new or set up your iPhone via Restore from iTunes or iCloud backup. It’s a pity that you will lose everything on your iPhone if there isn’t any backup. Developing a regular backup habit is a reliable guaranty to protect your data. Move to this guide on how to back up your iPhone to your computer or iCloud.
If you would rather not to lose your data to undisable your iPhone/iPad, read this How to Restore Disabled iPhone without Losing Data.