I forgot my passcode on my iPhone and after too many wrong password attempts, I saw the message “iPhone is disabled, try againe in 60 minutes” followed by “iPhone is disabled, connect to iTunes”. Finally I realized I was locked out of my iPhone. Is there any possible way to unlock it without losing everything on it? I need my photos, contacts and more data. Could you please help me? – from Bob keiny(an internet user).
Don’t be panic, under such circumstances like”iPhone/iPad is disabled, try again in 1,5,15,60 minutes” or 1 hour, you still have chances to enter your correct password, and the chances become less and less, respectively 4 times,3 times,2 times, 1 time. With the message”iPhone/iPad is disabled, connect to iTunes”, your iPhone/iPad won’t accept you entering any pins, even you have the correct password.
when you have been there, we can help you to restore your disabled iPhone/iPad without losing data in this article.
Restoring a disabled iPhone without losing data or not depends on whether you have any backups of your iPhone. You will need to do a factory reset of your iPhone in the scenario of a disabled iPhone. Without a backup, you will lose everything on your iPhone.
Step 1: Figure out if your iPhone/iPad is Disabled completely.
iPhone is disabled messages scenarios and whether the iPhone is locked.
|Incorrect passcode attempts number in a row||iPhone(iPad) is disabled message content for delay||iPhone status||If there are more passcode entries chances|
|5 attempts||iPhone(iPad) is disabled, try again in 1 minute||Not completely locked||Yes|
|7 attempts||iPhone is disabled(iPad), try again in 5 minutes||Not completely locked||Yes|
|8 attempts||iPhone is disabled(iPad), try again in 15 minutes||Not completely locked||Yes|
|9 attempts||iPhone(iPad) is disabled, try again in 60 minutes||Not completely locked||Yes|
|10 attempts||iPhone(iPad) is disabled, connect to iTunes||completely locked||No|
If you see the message “iPhone/iPad is disabled, try again in [number] minutes”, you still have some chances to input the correct passcode. Slow down and stay calm. Wait patiently to remember your passcode, if possible.
But if you see the message “iPhone/iPad is disabled, connect to iTunes”, you are locked out of your iPhone/iPad.
Step 2: Check if you have ever backed up your iPhone/iPad.
Option 1: Check if you have ever backed your iPhone via iTunes before.
There are many options to back up your iPhone data. iTunes or Finder can help you back up your iDevice when you set it properly. If you have done that before, you won’t lose your data after a factory reset to enable it.
Option 2. Find out if you’ve backed up your iPhone/iPad data on iCloud.
Meanwhile, your data won’t be lost completely if you’ve backed your iPhone via iCloud. Go to iCloud.com to confirm the backup history of your iPhone.
If you have turned on your iCloud backup both on your iPhone and iPad, your data is synced on the devices with the same Apple ID and the data is also stored on iCloud.com. If either one of them is locked of your iDevice, the other one is equipped with another copy of your data.
Option 3. Check if you’ve backed up your iPhone/iPad with other cloud service or third-party software.
Many people like to store their iPhone data on cloud services such as google drive, dropbox or OneDrive. Here we also recommend to back up and restore iPhone data regularly use the third-party software-SD iPhone data recovery, which is easy and straight.
Option 4: Check if you’ve transferred your iPhone/iPad data with third-party tools to your computer or hard drive.
Move to this detailed guide about how to back up your iPhone or iPad with SD iPhone back up tool.
If you have any one of the backups, you are lucky. Your data will be saved after a reset to reuse your iPhone. Generally speaking, when iPhone is disabled, losing data or not depends on your previous backup before the locked out.
Step 3: Unlock Your Disabled iPhone/iPad with SD iPhone Unlocker(without iTunes).
To use the SD iPhone unlocker, you need to download the software and install it on your computer.
Launch the app and connect your disabled iPhone or iPad to the computer.
Head to Unlock Screen Passcode.
Confirm your iPhone or iPad information of models and iOS versions. Click Download to begin the firmware downloading process.
When the firmware is downloaded successfully. Click unlock. Key “000000” to confirm.
Step 4. Restore and recover your disabled iPhone/iPad data from backups without losing data.
Option 1. Set up your iPhone or iPad again via the Restore option.
When you have backups on iCloud or iTunes backup, set up your iPhone again and choose to restore from iTunes backup, or Restore from iCloud backup during the setup process on the Apps & Data screen.
Option 2. Recover your iPhone/iPad data via SD iPhone data recovery.
SD iPhone data recovery is easy to use the app to recover data from your iPhone or iTunes and iCloud backup. When the iPhone is disabled, you can also apply it to recover your data from iTunes and iCloud. Here we take “Recover from iTunes backup” for example.
Download and install it on your computer.
1. Launch SD iPhone data recovery and then head to “Recovery from iTunes backup file”.
2. Choose one backup file from the right of the window.
3. This software will detect your iTunes backup file automatically and list them on the window. Pick the backup file you want, enter the passcode if you have encrypted the iTunes back up to proceed. Wait for the app scanning the backup.
4. When the app completes scanning the files, select the file types that you are aiming to recover, such as contacts, messages, photos, call history, voice memos, notes and more.
5. Click Recover.
If you pick Recover from iCloud backup file, the steps are a little different. Head to Recover from iCloud backup file on the start page. Then enter your iCloud credentials and select a backup. Then the software will start scanning your iCloud backup file. Afterward, when it finished, choose several file types or select all to recover. You’re done.
The Alternative Way of Step 4:Restore Disabled iPhone/iPad with iTunes without Losing Data.
Note that if you use this method to unlock your disabled device, you should have Find My turned off on your device before the lockout. The iTunes app will restore your iPhone/iPad, erasing everything on your iPhone/iPad. Later you can restore one of your most recent backups and recover your data without losing anything. If there are not any recent backup, you may lose the data between the date of your last backup to the disabled date. To a user with regular backup habits, he probably won’t lose data.
1. Launch iTunes on your Mac or PC, connect your iPhone/iPad to your computer via a USB cable.
2. Put your iPhone or iPad into Recovery Mode (via pressing buttons). Do as the following button operation guide to accomplish it.
|Models of iPhone/iPad||Button Operations of Recovery Mode|
|On your iPhone 8, iPhone 8 Plus, iPhone X, Xs(Max),XR, or iPhone 11, iPhone 11 Pro, iPhone 11 Pro Max, iPhone 12(mini),12 Pro,12 Pro Max and later||Press and quickly release the Volume Up button. Press and quickly release the Volume Down button. Then, press and hold the Side button until you see the recovery mode screen.|
|On your iPhone 7, iPhone 7 Plus||Press and hold the Side and Volume Down buttons at the same time. Keep holding them until you see the recovery mode screen.|
|On iPhone 6s or earlier, iPod touch (6th generation or earlier), or iPad with Home button:||Press and hold the Side (or Top) button until the power off slider appears. Drag the slider to turn off your device. Keep holding the Home button until you see the recovery mode screen.|
|On your iPad with Face ID (iPad Pro)||Press and hold the Top button and either volume button until the power off slider appears. Drag the slider to turn off your device. Connect your device to your computer while holding the Top button. Keep holding the Top button until you see the recovery mode screen.|
|On your iPad with Home button(iPad Air, iPad mini or iPad ):||Press and hold the Side (or Top) button until the power off slider appears. Drag the slider to turn off your device. Connect your device to your computer while holding the Home button. Keep holding the Home button until you see the recovery mode screen.|
3. When iTunes prompted a message “There is a problem with the iPhone/iPad that requires to be updated or Restored.” Choose Restore. Then confirm Restore and update. Done. Then the iTunes will download the latest iOS software for your iPhone or iPad. Wait for it.
4. When iTunes asks you to enter your Apple ID credentials to pass the activation lock. Do it.
5. On the Welcome to your New iPhone/iPad Page, Choose Restore from this Backup enter your encrypted password if needed.
6. Re-setup your iPhone when restore completed.
Questions & Answers:
Q1: What caused the iPhone/iPad is Disabled?
As we show in the above table, the iPhone is disabled for too many incorrect passcode attempts. This situation can be the result of your actions or the behavior of other people who have physical access to your iPhone. If you do not take care of your iPhone and it may be accessed by your children and then locked unexpectedly. Or if you forgot your passcode, it will lead to the result that the iPhone is disabled. Move to this article on what to do if you forgot your passcode on the iPhone.
Q2: Can I access the photos when the iPhone/iPad is disabled?
No, you can’t. You are locked out of your iPhone and all your contents are unreachable.
Q3: iPhone/iPad is disabled without any previous backup, how to save the data?
Unfortunately, you will lose all content on your device if your iPhone or iPad is disabled without one backup. There is seldom any tool to save the disabled iPhone data without backup. This is mainly because you need to unlock your iDevice to use it as the USB accessories of a computer. Or else, the computer won’t recognize your iPhone or iPad via data cable. A factory reset must be performed to re-enable the iPhone by erasing everything.
Q4: Which is the best software to back up the iPhone to avoid data loss？
Use SD iPhone data recovery. Move to this article about How to back up your iPhone iPad with or without iTunes.