I saw the message "iPhone is disabled, connect to iTunes" because I forgot my passcode…
Screen time passcode reset not working for me. The iPhone allows me to change the screen time passcode. So, I changed my forgotten password. Once I put in my new screen time passcode, it identified it as a failed attempt. Even I remember the new screen time passcode or use Apple ID to change it, it counted as another failed attempt.
Likewise, I faced the same circumstances as this internet user. Here I will show you how I resolved the screen time password not working problem or restriction passcode not working problem step by step. People have discussed this problem online and sought help, calling this a glitch or bug. Now let’s work around the following three easy and straight solutions.
Option 1：Soft Reset your iPhone/iPad – Restart it.
If there are some software issues, like this problem, the first troubleshooting should be a reboot of your iPhone. A soft reboot won’t result in the loss of any data. But it may fix the inner software issues of screen time passcode not working. The easiest way to soft reset your iPhone is by turning it off.
Restart your iPhone X, Xs Max, iPhone 11/11 Pro (Max), iPhone 12, 12 mini, iPhone 12 Pro(Max):
Press and hold either volume button and the side button until the power off slider appears. Drag the slider and wait for your device to turn off. To turn on your iPhone, press and hold the side button until you see the Apple logo.
Restart your iPhone SE (2nd generation), 8/8 Plus, 7/7 Plus, or 6/6S/6 Plus.
Press and hold the side button until the power off slider appears. Drag the slider and wait for your device to turn off. To turn on your iPhone, press and hold the side button until you see the Apple logo.
Restart iPhone SE (1st generation), 5, or earlier iPhone models.
Press and hold the top button until the power off slider appears. Drag the slider and wait for your device to turn off. To turn on your iPhone, press and hold the top button until you see the Apple logo.
Restart your iPad that has Face ID.
Press and hold the volume down button and the top button until the power off slider appears. Drag the slider and wait for your device to turn off. To turn on your iPad, press and hold the top button until you see the Apple logo.
Restart an iPad that has a Home button.
Press and hold the top button until the power off slider appears. Drag the slider and wait for your device to turn off. To turn on your iPad, press and hold the top button until you see the Apple logo.
Actually, I once fixed my screen time passcode not working problems when I changed a new password, using Option 1 – a restart. It worth a shot, simple and free. The software data may be synced in the background and it will recognize your new screen time password and not identify it as another failed screen time passcode attempts any more. Or you can just reset the password again with your Apple ID and fix the problem
Option 2: Backup and upgrade your iOS system.
The updated system usually comes out with bugs fixing and software upgrading. There is some possibility that you can fix the screen time passcode not working problem. Make sure to back up your iPhone or iPad before you upgrade your iOS to a new version in case of any data loss. Refer to this guide about how to back up your iPhone or iPad.
On your device, go to Settings>General >Software Update.
Or Use iTunes or Finder to update your device.
If you would like to upgrade or downgrade your iOS system to a certain edition after the fix of the screen time password not working, the SD iOS System Recovery tool is a good way to achieve it.
Option 3: Use the SD Screen Time Password Recovery Software (without data loss).
If you can’t reset your screen time password with the Apple ID method, the best option is to use third-party software. We have tested and proved this SD Screen Time Passcode Recovery is an ideal option. The most advantage to use this software is that you should remove your screen time password without data loss.
This software is capable of removing screen time (restrictions passcode), Apple ID and even your screen lock passcode in a few minutes with intuitive directions on the screen.
To troubleshoot the screen time passcode won’t working problem via this way, free download and install it on your PC or Mac computer.
Step 1: Launch the SD Screen Time Passcode Recovery software. Click “Unlock Screen Time Passcode”.
Step 2: Plug your iPhone/iPad into your computer with USB.
Usually, the software detects your iDevice and comes out with a screen with a unlock button.
If your device won’t be recognized, remember to enter your passcode on your iPhone/iPad to unlock it when connected. And also check the USB connection.
Step 3: On the next screen, click “start to unlock”.
Wait for a few moments for the software downloading the unlocking packages and process the unlocking screen time password.
Step 4: Follow the on-screen steps to set up your device when unlocking the screen time password completed.
When the screen shows you the screen time passcode “Unlocked Successfully”, set up your device again without data loss. It only takes a few minutes.
- Once you reach the Apps & Data screen, then Tap “Don’t transfer Apps and Data”.
- Later, when you reach the Screen Time screen, select “Set Up Later in Settings”. Thus, your screen time passcode is removed completely.
Thus, you turn off the screen time without passcode. You can later re-setup your screen time passcode or turn off screen time without passcode without hassle. Enjoy your device again.
Wrap it Up:
There may be some inner software reasons or bugs for the screen time passcode not working problem. Choose from the above methods to reset it. If Option 1 and Option 2 are not working for you, Option 3 is a great resolution to resolve the issue in several minutes. Screen time passcode will work after a successful reset via this third-party software.