It’s a frustrating and disturbing moment when your iPhone 8/8 Plus says “iPhone is disabled, Connect to iTunes”. Things are bad. You are locked out of your iPhone completely for failed passcode attempts. That’s because of Apple’s built-in escalating security measures. See how many failed passcode attempts before the iPhone is disabled. How to get into your iPhone 8/8 Plus when iPhone is disabled? Especially when you store lots of important personal data on your iPhone, you will probably feel anxious and panic. Stay tuned to explore safe ways to reset your disabled iPhone 8/8 Plus.
When your iPhone 8/8 Plus shows “iPhone is disabled, Connect to iTunes”, It’s irreversible. You are required to reset your iPhone to reuse it. Whether you lose your data or not depends on If there are any backup on your iTunes, iCloud, or any other third-party software backups.
Part 1. Use SD iPhone unlocker to unlock your disabled iPhone 8/8 Plus.
SD iPhone unlocker is our favorite software to resolve the iPhone is disabled connect to iTunes errors. if you have some backup files, reset your iPhone 8/8 Plus with the tool and then restore it from your backup files. If you haven’t got any backup files, you need to reset your iPhone with this software and Set up your iPhone again from scratch to reuse it.
Step 1: Download the SD iPhone unlocker now and install it on your computer. Launch it.
Step 2: Connect your iPhone 8/8 Plus to your computer and choose Unlock passcode on the app start page.
Step 3: Confirm your iPhone 8/8 Plus information. Click download to download firmware.
Step 4: Click unlock when the firmware is downloaded successfully. Enter “0000” to confirm.
Part 2. Use iTunes to restore (iPhone can connect to iTunes).
When your iPhone 8/8 Plus synced with the computer before, use this method. If not, jump to part 3.
If you have synced your iPhone 8/8 Plus to your iTunes on a computer, there may be a chance that you can back up your iPhone 8/8 Plus before the restore process to keep your data intact.
- Plug your iPhone 8/8 Plus into your computer (the one previously synced with your iPhone 8/8 Plus and trusted) and launch iTunes.
- When iTunes requires you to back up or restore, click back up. Back up it. And download the latest version of iOS. If iTunes asks you for the passcode, go to part 1, 3 or 4. When nothing happens connected to iTunes, also turn to part 1,3 or 4 methods.
- After downloading the latest iOS software, set up your iPhone 8 as new or restore from iTunes backup to select the latest backup during the setup.
If your iPhone 8/8 Plus is disabled and won’t connect to iTunes, use the part 1,3 or 4.
Part 3. Apple official option: Put iPhone 8/8 Plus into Recovery Mode to reset via iTunes or Finder.
Step 1: Enter Recovery Mode.
Make sure your iPhone 8/8 Plus isn’t connected to your computer when entering recovery mode.
- On your iPhone 8/8 Plus: Press and hold the Side button and one of the volume buttons until the power off slider appears.
- Drag the slider to turn off your iPhone 8/8 Plus.
- Connect your iPhone 8/8 Plus to your computer while holding the side button. Keep holding the Side button until you see the recovery mode screen.
Step 2: Locate your iPhone 8/8 Plus via your iTunes or Finder.
Step 3: Choose “Restore”.
The iTunes or finder will detect your iPhone 8/8 Plus with recovery mode. Choose the Restore option on the pop-up window. iTunes or Finder will download the latest software for your iPhone 8/8 Plus. If the process takes more than 15 minutes, your iPhone 8/8 Plus will exit recovery mode and you should repeat steps 1-4.
Step 4: Set up your iPhone 8/8 Plus as new or restore from the most recent back up if there is one.
Part 4. Use iCloud to erase your disabled iPhone 8/8 Plus.
Requirements: your iPhone 8/8 Plus is connected to the ethernet and Find My is enabled.
You also need a computer or your other iDevice to open icloud.com.
You still need your Apple ID passcode to erase your iPhone 8/8 Plus.
Step 1: Head to iCloud.com login in with your iCloud account. Then click Find iPhone.
Step 2: Locate your iPhone 8/8 Plus and click erase. Enter your Apple ID passcode.
step 3: Confirm to erase your iPhone 8/8 Plus.
Note that if you have other iOS device，you should receive the two-factor authentication code on it. And trust on that device for iCloud authentication.
When iPhone 8/8 Plus is disabled, connect to iTunes, it is easy to reset with versatile methods. And there may be some chances for you to recover your data. If you forgot your passcode, see this Forgot My iPhone, iPad or iPod passcode, How to Fix it.
If you want to save our data after iPhone is disabled, check this article about How to Restore Disabled iPhone without Losing Data.
After a reset of your disabled iPhone 8/8 Plus, you might want to find a good way to back up your iPhone 8/8 Plus from now on, see this article to back up your iPhone to Windows 10 or How to back up your iPhone to Finder/iTunes or iCloud.