[Solved] iPhone 12 is Disabled Connect to iTunes Not Working

September 16, 2023
Amanda Lee
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Your iPhone 12 says iPhone is disabled connect to iTunes, or iPhone Unavailable, but when you connect it to iTunes, it's not working?

Maybe you've known that one of the solutions to fix iPhone 12 is disabled problem is to connect it to iTunes and reset it, while you have no idea what will happen next. Things are not simple when iPhone 12 is disabled connect to iTunes not working.

In this article, we’ll show you how to solve it that iPhone 12 is disabled connect to iTunes not working.

Why iPhone 12 is disabled connect to iTunes not working?

In short, the problems come out as different results for people. There are a number of people who can't connect a disabled iPhone 12 to iTunes, while there are also some people who can fix it successfully on iTunes.

For those whose iPhone 12 is disabled connect to iTunes not working, there are mainly two obvious reasons. iTunes and the Recovery Mode.

iTunes app is widely used by users of Apple iPhone. Nevertheless, it's complained too many for various unpredictable errors for connecting with an iPhone. That's one obvious reason why you have trouble connecting your disabled iPhone 12 to it. There are also many unknown reasons for the updated new versions in iTunes.

Actually, if you only connect your disabled iPhone 12 to iTunes, it won't recognize it. You should put your iPhone 12 in DFU mode or recovery mode to let it be detected. Unfortunately, there are also some people who won't connect a disabled iPhone 12 to iTunes in recovery mode.

We first suggest you to put your iPhone 12 in recovery mode to try to connect to iTunes for a fix, if it's still not working, we also have the below proven solutions.

A Disabled iPhone 12 Recovery Mode:

Turn off your iPhone 12 and connect it to your computer. Keep it connected.

Quickly press and release the Volume up button. Quickly press and release the Volume down button. Press and hold the side button until you see the connect to a computer graphic appear, showing you support.apple.com/iPhone/restore on the top. Release the side button.

How to Fix iPhone 12 is disabled connect to iTunes not working issue.

Option 1. Use SD iPhone Unlocker App to Fix It.

When it comes to a disabled or unavailable iPhone 12 that won't connect to iTunes, it's usually not a small problem. SD iPhone Unlocker is a piece of software to fix the disabled iPhone 12 professionally. Rather than spending lots of time repairing the iTunes app, consider using one of the third-party apps to unlock it.

As an expert website dedicated to testing software for our audiences, SoftwareDive experts pick SD iPhone Unlocker. It's perfectly capable of unlocking the disabled iPhone connect to iTunes not working.

Before using the app, you should be very clear that if your iPhone 12 is disabled connect to iTunes won't work, you should reset it to enable it. That is to say, all methods below should erase all data on the device.

If you are unfortunate not to have any previous backups, which is the sole way to get back the data, it’s a pity. However, if you need to use your iPhone immediately, the solution happens to give you a helping hand.

Whether you have a PC or Mac, you can fix it with the corresponding software versions.

Free download to try the app, and it should lead you to pay it before the unlocking process.

The software package is reliable, clean, and trustworthy. Be confident to download and install it on your computer.

Free Download Free Download

Before starting, make sure your iPhone 12 has enough power.

1. Open the app and hit "Unlock Screen Passcode".

2. Connect your disabled iPhone 12 to the computer with a USB cable. Click Next. Follow the snapshot directions to put your disabled/unavailable iPhone 12 to Recovery Mode or DFU mode. If you are not a tech-savvy, choose to put it in recovery mode, which is more accessible.

iPhone 12 Recovery mode, how to press buttons.

Turn off your disabled iPhone 12 by pressing the volume up button and the side button at the same time. When the slider appears, toggle it to turn off the iPhone 12. Keep it connected to the computer.

3. On the "Download the Firmware Package Online" Page, Click the Download button to download the firmware packages to fix the disabled iPhone 12.

4. Wait for the download to be completed. Keep in mind that when your disabled iPhone 12 exits the recovery mode after 15 minutes, let the download finish. And later, before unlocking it, put it in recovery mode again.

Remember to purchase a registered license before starting or after the download is completed. Enter the registered license after the firmware extraction automatically completes.

5. Unlock and Confirm.

As the unlocking process should wipe everything on your iPhone, press "000000" to confirm and start to fix it.

Hit Start to Unlock on the computer.

When you see the "Unlock is Complete" screen, disconnect your iPhone 12 from the computer.

When the welcome hello screen shows, set it up or restore your iPhone 12 from the backups. Your iPhone is like when your first purchased the iPhone.

Video Tutorial:

Option 2. Reset it on iCloud Find My iPhone.

There is a way to reset and erase the disabled iPhone 12 not connecting to iTunes on iCloud.com. The solution is great for those who have no computers.

Without any further ado, let's check it.

Firstly, open the official iCloud Find My functionality online. Paste the address https://www.icloud.com/find on any of your browsers, even on a smartphone or tablet. If you have a computer, open the page on your computer browser.

Sign in with your Apple ID credentials. Trust if required. If your two-factor authentication is on, enter the pin code to proceed.

Click All Devices and locate this disabled iPhone 12. Click/Tap Erase iPhone and enter your Apple ID password. Hit Erase iPhone. Erase iPhone and confirm it.

When your iPhone 12 bursts into life, you should see the hello screen.

Any questions? If you say wait, I can’t find the disabled iPhone 12 on the Find My. Your iPhone 12 may be offline. That is to say, it may have no active connection on it before the lockout. Yet, obviously, when your iPhone 12's Find my iPhone is disabled on the iCloud account, you should see nothing there to erase on the Find My map.

Do turn to the computer methods for help if you are exactly in the stages when you failed to reset it via Find My iPhone.

Option 3. Fix iPhone 12 is disabled won't connect to iTunes via Finder.

You should have a Mac first to do this.

Or you can fix it in a library or Apple Store, or any Mac that could be borrowed to you for fixing this disabled iPhone 12.

Finder also only recognized the disabled iPhone in recovery mode. Do as the above steps show you on recovery mode. Make sure your iPhone has enough power.

When Finder detects your disabled iPhone 12 in recovery mode, it should pop-up a screen.

Click Restore and Update when it prompts on Finder.

Then click Restore.

Wait for the software to download and restore. Meanwhile, let the download finish before installing the software, and put it in recovery mode again if it exists the recovery mode.

Any other questions, you can leave a comment below. And you can also share with us how you fix your iPhone 12 when it gets disabled and connects to iTunes not working.

Want to Read:

Amanda Lee

I am the chief editor of softwaredive.com. I have been engaged in software and computer gadgets fields for over 10 years, offering proven guides, tips, and software solutions in data recovery, and multimedia field.

[Solved] iPhone 12 is Disabled Connect to iTunes Not Working

Why iPhone 12 is disabled connect to iTunes not working?

A Disabled iPhone 12 Recovery Mode:

How to Fix iPhone 12 is disabled connect to iTunes not working issue.